![]() ![]() “Our click-and-collect program takes our company’s digital customer experience to a whole new level. “The launch of Fast Lane is part of SpartanNash’s commitment to providing our store guests with a personalized, convenient shopping experience that exceeds their expectations,” said Ted Adornato, SpartanNash's EVP of retail operations. Those with Yes loyalty accounts – and repeat Fast Lane shoppers – will automatically have their preferences loaded into their Fast Lane accounts, making it even easier to select commonly purchased items or sort by department, sale items or dietary restrictions when placing an order.Īll orders placed at before 3 p.m. or the expiration date on a carton of milk. Customers can also include notes for Fast Lane shoppers to follow, allowing them to request green bananas, thick-sliced ham from the deli. Orders are then shopped by a team of Fast Lane personal shoppers – Family Fare associates – who focus on selecting quality items from each aisle of the store. Individual orders of any size can be placed at for a $9.95 pick fee, which is waived under annual or monthly memberships. The next west Michigan stores to join the program will be announced in the coming weeks, with 25 in the state expected to have the program by year's end, and up to 50 across SpartanNash's nine-state footprint to be part of it in 2018.Īnnual memberships for Fast Lane are $99 per year, and monthly memberships are $16.95 per month. The retailer-wholesaler's Grandville, Mich., Family Fare Supermarket now offers the service, originally a pilot program announced in February, allowing patrons to order groceries online and pick them up curbside. ![]()
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